How to Fix Hotel Problems

Hotel Problems
Hotel Problems

If something seems too good to be true, it probably is – and that definitely the case when you’re traveling. If you see an amazing hotel deal, chances are there’s a good reason the rooms are so cheap! All experienced travelers had had at least one bad hotel stay. Maybe the pictures on their website look nothing like the dump you find in real life. Maybe the service is horrible. Maybe the site is under construction.

Whatever the problem, if you show up and the hotel isn’t what you expect, there are some things you can do to fix it – and without spending any extra money to upgrade to a nicer room or find a new hotel at the last minute.

Problem #1: The room is dirty.

If it looks like your room hasn’t been cleaned in ages, sometimes all you need to do is complain to get the problem fixed. Maids at cheaper hotels and motels aren’t paid very high wages, and in order to get their work done more quickly, they might cut corners. Before you even set down your bad, go back to the front desk – in person – and voice your concern. Many will give you a discount on the spot and send a cleaning crew to redo the room.

Problem #2: Your room is loud.

Construction, traffic, and other problems can all account for your room being too loud, and often it is out of the hotel’s control. Simply ask to be switched to another room. Most are happy to accommodate you if they possibly can. To avoid this kind of problem, check into your room as early as possible. Most hotels give out the “bad” rooms (i.e., the ones that are louder) last.

Problem #3: The room isn’t as nice as the picture.

If you paid a really low price…well, unfortunately, there might not be much you can do! Before you leave, print out your hotel conformation information, along with a picture of the room you expect to get. Sometimes, if there’s a big difference in the picture versus what you’re actually given that you can point out, the hotel will upgrade you to a suite or refund some of your money. You can also look into reporting them to the Better Business Bureau if you think they’re being dishonest.

Problem #4: The hotel was overbooked.

As long as you paid for your room, it shouldn’t be a problem – even if a hotel is overbooked, they have a duty to give you a place to stay. You might find yourself driving to another hotel, but this minor inconvenience could actually work out in your favor. If you keep your cool and are polite, sometimes they’ll bump you to a suite, offer free meals, or give you other perks – all you have to do is ask!

Problem #5: The staff is rude, non-existent, or otherwise unsatisfactory.

Write down the names of the people who bothered you (along with a description if the hotel is larger) and ask to speak to a manager. If the manager is the problem, call their corporate office – from your actual hotel room. If it is late at night or early in the morning, wait until business hours. Managers working the day shift often have more power or even own the hotel, so they’re better equipped to help you.

Still nervous about hotel problems? Purchase a travel insurance policy before you leave. That way, if you get there and things are horrible, all you have to do is call your insurance company and they’ll help you find new accommodations that better fit your needs.

This guest post is from Allison, who works with


Handy Hints for Choosing Accommodation these Holidays

It is more than likely that over the holidays you will plan a trip away for yourself and your family. One of the most important things to consider when planning a holiday is accommodation.

Vacation rentals

Vacation rentals are exploding in popularity now, and for good reason. With sites like AirBNB, CasaGo and Homeaway, finding a safe, quality rental is easier than ever. Depending on the amount of people you’re traveling with, you can stay in a 5-star accommodation, but save a lot of money. Some rentals can accommodate over 10 people, which means you and all your friends can plan a huge getaway, spend a minimal amount of money on lodging, and have plenty of space to spread out for all of you.

Hotels / Motels

A motel can provide great accommodation too. A motel is best described as a roadside hotel. It is a place for people to spend a few nights while travelling that will provide them with a free car parking area.

Here are some things to keep in mind when choosing a motel:

Consider the cost. Before you even start to look for accommodation you need to think about how much money you are willing to spend. Price will also tend to increase depending on the number of people that will be staying. Once you know the area that you will be travelling to, research around and compare prices. This will give you a good idea of a fair price. Also keep in mind that during the holiday period prices are likely to increase.

Once you have decided that you want to go away the first thing you should do is book your accommodation. It is extremely important that you book in advance. Throughout the busiest times of year for example Christmas and New Years, motels will tend to book up well in advance.

Motels are often found just outside of the city center. If you are travelling to a certain area for sight seeing or to visit friends and family, you want to take into account the distance it will take you  to travel to these places. Location is an important factor to consider as you do not want to spend all of your time travelling from spot to spot. Try to find accommodation that is central to the places you will be visiting.

Great idea is to ask friends and family for recommendations.  If you know someone who has stayed in a vacation rental or a motel and found the services to be of a good quality then you can trust that the same will be provided for you during your stay.  Once you’ve found a accommodation in the right place, for the right price at the right time – it’s time to book.
All the best planning your holiday!